Identity SolutionsONTAPAI-Powered

Identity Solutions ONTAP

Simplify Operations. Accelerate Delivery. Keep Identity in Control.

Identity environments are becoming harder and more expensive to operate as organisations manage multiple platforms, growing application estates, increasing service demand and emerging AI use cases. The challenge is to simplify Identity Operations and accelerate business outcomes without weakening governance, security or customer control.

Knowledge On TAP provides Identity Solutions ONTAP — combining specialist Identity expertise, automation and AI-powered multi-vendor operations across platforms including Okta, Auth0 and Microsoft Entra ID. Our approach helps authorised business and IT teams investigate identities, perform approved lifecycle and access activities, accelerate application onboarding and automate repeatable operational processes — while retaining least privilege, approval, auditability and human oversight.

Our solutions can support AI-powered L1/L2 operations, specialist L3 engineering, unified multi-platform visibility, delegated administration, workflow automation and an AI-powered Application Onboarding Factory — helping organisations move routine work closer to the business while reserving specialist expertise for higher-value security, architecture and engineering activities.

AI at the interaction layer. Identity controls at the enforcement layer.

Talk to an Identity Security Specialist
Identity Solutions ONTAP — AI-powered multi-vendor Identity operations across platforms: Business Intent, Identity & Policy, Approval, Execution, Audit
ONTAP MCP AI-Powered Identity Operations Okta Workforce HealthCheck Auth0 Customer HealthCheck
What Is ONTAP MCP?

Simplify Multi-Vendor Identity Operations Without Weakening Control

Identity Operations can become fragmented, costly and dependent on specialist resources as organisations manage multiple platforms, consoles and manual processes. ONTAP MCP provides a governed, AI-powered operating layer across supported Identity platforms including Okta, Auth0 and Microsoft Entra ID — enabling authorised teams to search, investigate and perform approved Identity activities using natural-language interaction while retaining least privilege, policy enforcement, approval, auditability and human oversight. Deployed within the customer environment, it reduces operational effort, improves service response, simplifies multi-vendor administration and scales activities such as Identity support and application onboarding.

Reduce Cost. Improve Productivity. Keep Identity in Control.

What is ONTAP MCP
Why ONTAP MCP?

From Console-Driven Administration to Governed Business Intent

Identity Operations often depend on tickets, specialist hand-offs and multiple vendor consoles, adding cost and delay to routine activities. At the same time, business and support teams increasingly expect to describe the outcome they need in natural language — without becoming Identity administrators. ONTAP MCP provides a governed interaction layer between business intent and Identity platforms, enabling authorised users to search, investigate and perform approved activities across Okta, Auth0 and Microsoft Entra ID while retaining authentication, authorisation, least privilege, policy, approval, change control, auditability and human oversight.

Reduce Complexity. Improve Productivity. Keep Identity in Control.

Intent-driven identity operations
How ONTAP MCP Works

Your Identity Environment. Your Controls.

ONTAP MCP is deployed within the customer's environment as a governed operating layer across supported platforms including Okta, Auth0 and Microsoft Entra ID — enabling authorised teams to search, investigate and perform approved Identity activities through natural language while retaining least privilege, policy enforcement, approval, auditability and human oversight. It brings together cross-platform Identity visibility, lifecycle and authentication operations, delegated access administration and enterprise workflow integration without exposing unrestricted administrator privilege.

Delegate the task — not unrestricted administrator privilege.

ONTAP MCP deployment architecture
Our Approach

AI at the Interaction Layer. Identity Controls at the Enforcement Layer.

Natural-language interaction can simplify Identity Operations, but it should never determine who is authorised to act or what changes are allowed. ONTAP MCP separates business intent from Identity authority, evaluating each request against Identity, authorisation, policy, approval, execution, verification and audit controls before an action is performed across Okta, Auth0 and Microsoft Entra ID — so authorised teams work in familiar business language while existing Identity Security controls continue to govern access, privilege and change.

AI interprets the request. Identity Security determines what is allowed.

Identity controls at the enforcement layer
Always ON — Audit by Design

Know Who Requested It. What Changed. Where. Why.

As Identity Operations become more automated and distributed, organisations need clear evidence of how each change was initiated, approved and executed. ONTAP MCP is designed with auditability built into the operating model — capturing request context, approval history, execution outcome and platform details while providing a consolidated operational view across supported Identity platforms. Underlying vendor audit logs remain the authoritative platform record.

Improve Traceability. Strengthen Accountability. Simplify Evidence.

Audit by design
Okta Workflows Operations Dashboard

Visibility, Governance & Control for Identity Automation

As Identity automation expands, failed workflows, privileged connections and untracked configuration changes can create operational disruption and security risk. The ONTAP MCP Okta Workflows Operations Dashboard provides consolidated operational visibility across workflow failures, administrative actions, connection lifecycle events, privileged console access, OAuth scopes and configuration changes — helping teams identify issues earlier, investigate faster and strengthen governance around Identity automation.

Improve Visibility. Reduce Automation Risk. Strengthen Accountability.

Okta Workflows operations dashboard
AI-Powered Application Onboarding Factory

Turn Application Integration into a Repeatable Identity Service

Application onboarding can become a recurring bottleneck as SaaS growth, cloud migration and business change introduce new authentication, provisioning and governance requirements. We combine Identity Security expertise, AI-assisted analysis and ONTAP MCP to standardise application onboarding across Okta, Auth0 and Microsoft Entra ID — aligning each integration to approved architecture, security controls and change processes, supporting a repeatable path from discovery through deployment across SSO, federation, lifecycle, provisioning, roles, entitlements, APIs and testing.

Accelerate Onboarding. Standardise Integration. Scale Identity Adoption.

AI-powered application onboarding factory
AI-Powered Identity Security Operations

Automate Routine Work. Escalate Complexity. Apply Expertise Where It Matters.

Traditional IAM support models often consume specialist resources on routine administration as well as complex engineering — increasing cost, slowing response and creating dependency on scarce expertise. ONTAP MCP reshapes Identity Operations by applying AI and automation to suitable L1 and L2 activities, while preserving governed escalation to Knowledge On TAP L3 engineering and Identity Security specialists for complex incidents, architecture and remediation. The customer retains control over which platforms are connected, which actions are permitted, what requires approval and where human review remains mandatory.

Reduce Support Cost. Improve Service Response. Focus Specialists on Higher-Value Work.

AI-powered identity security operations — L1/L2/L3
Identity Security for the AI Era

Delegate the Task — Not Unrestricted Administrator Privilege

AI-assisted Identity administration can improve speed and productivity, but an AI Agent capable of changing users, access or credentials is effectively operating with privileged authority. ONTAP MCP separates AI intent from Identity authority so every action remains governed by the authenticated requestor, customer-defined roles, least-privilege permissions, API scopes, policy and approval workflows — retaining human oversight, auditability and customer control, whether accessed through the ONTAP MCP browser experience or compatible MCP clients.

Control Privilege. Preserve Human Authority. Enable AI Safely.

Identity Security for the AI era

Put AI to Work for Identity — Without Giving Up Control.

Explore ONTAP MCP — enable AI-powered, multi-vendor Identity Operations through your preferred interaction experience without turning the AI model into a privileged administrator.

Explore ONTAP MCP